Effective Date: 15 May 2025

Pinecone Analytics LTD, trading as Genesi Trading Research ("we", "our", or "us"), is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

• Who We Are
• Company Name: Pinecone Analytics LTD
• Trading Name: Genesi Trading Research
• Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

• What Data We Collect
• We may collect and process personal data including your name, email address, IP address, analytics and usage data, and account login credentials.
• How We Collect Data
• Data is collected through newsletter sign-up forms, contact forms, cookies and tracking technologies, and account registration.
• Why We Collect Data
• We collect personal data in order to send newsletters and research updates (with your consent), respond to inquiries and provide customer support, manage user accounts, and improve website performance and user experience.
• Cookies and Tracking
• We use cookies and similar technologies to collect analytics data and improve your experience on our website. By using our site, you agree to our use of cookies. You can manage or disable cookies through your browser settings.
• Third-Party Access
• We do not share your personal data with third parties for marketing or commercial purposes. While we do not knowingly allow third-party services to collect data through our site, certain tools such as analytics services may do so independently. These services are subject to their own privacy policies.
• Data Transfers Outside the EU
• We may use service providers located outside the European Economic Area (EEA), which may result in the transfer of your data to countries with different data protection standards. Where required, we implement safeguards to ensure an adequate level of protection.
• Data Retention
• We retain personal data for as long as you maintain an active subscription or account. You may unsubscribe or request data deletion at any time.
• Your Rights
• Under GDPR, you have the right to access your personal data, request correction or deletion, withdraw consent, object to or restrict processing, and lodge a complaint with a supervisory authority. To exercise any of these rights, please visit the Contact page on our website.
• Security Measures
• We take appropriate security measures to protect your personal data. However, no method of transmission over the internet is completely secure.
• Changes to This Policy
• We may update this privacy policy from time to time. Any changes will be published on this page with an updated effective date.